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Emergency Dentistry
emergency dental treatment

Auckland’s Emergency Dentist

If you are in pain or discomfort with a dental emergency, we can help you.

Dental emergencies may range from mild to severe and include:

  • Broken teeth or tooth loss.
  • Infected wisdom teeth or cysts.
  • Spreading ulceration and bleeding gums.
  • Oral abscesses.
  • Inflammation of the temporomandibular joint (TMJ).
  • Inflamed dental pulp (pulpitis)

Oral pain, swelling and, in some cases, bleeding are all symptoms of dental damage that requires emergency treatment. As the mouth is neurologically connected to the head and body, other symptoms like headaches and nausea may be felt.

Causes Of Dental Emergencies

These types of dental emergencies may have different causes, such as an injury inflicted during sports or physical activity, trauma, swollen mouth, bacterial infection, abnormal cell growth (neoplasm), disease and irregular dental habits.

Emergency Treatment

Each dental emergency is evaluated on a case-by-case basis for diagnosis and treatment. Broken teeth may be saved through fillings or crown or be extracted for replacement with artificial teeth, such as dental bridges or dental implants. For infections, root canal treatment may be necessary or oral surgery. The dental care professionals at Northmed Dental are trained to manage dental emergencies for patients across all ages and in two convenient locations: Northcote and Mairangi Bay.

If you have a dental emergency and need urgent help, call us at the location closest to you, or complete the contact form popup on the lower right of this page.

Preventing a Dental Emergency

Leaving an oral condition untreated may not only lead to a dental emergency but can affect your overall health, particularly if a person has other medical conditions, such as diabetes or cardiac problems. People can avoid dental emergencies by being careful during physical activities, wearing mouth guards during sports, visiting the dentist regularly for check-ups and seeking treatment early for any dental or oral concerns.

Paying for Treatment with ACC

Does ACC cover dental treatment?

ACC is the government agency that compensates individuals who have sustained injuries through accidents. This includes dental injuries. ACC may be able to help towards your treatment costs if you have a dental injury caused by an accident, a sporting injury, or as a result of dental treatment.

ACC Support

In most cases, ACC will be able to pay part of the cost towards accident related dental injury. If your injury is more serious, we may refer you to a medical doctor to assess your overall condition. Many preventable dental injuries happen on the sports field. A well-fitted mouthguard is essential.

What Steps Should I Take?

If you suffer a dental injury, see your dentist about the injury as soon as possible. Make sure that your treatment is carried out by a registered dentist. We will help you complete an ACC claim form. In most cases we will treat you on the first visit and charge you part of the normal fee and ACC will pay the rest of the cost.

If you need to take time off work due to your injury then we will complete a medical certificate for you. If you are likely to need treatment from a specialist then ACC must approve this treatment as necessary and appropriate first. We will discuss your treatment with you and can show you the ACC Schedule of Dental Treatment Costs Contributions. You need to ensure you are fully informed of what your financial responsibility is before undergoing any dental treatment.


ACC may cover dental injuries caused:
  • by a sporting injury
  • by an accident
  • as a result of medical or dental treatment.
ACC doesn’t cover dental claims if the:
  • damage to your teeth or dentures is due to normal wear and tear
  • damage happened to your dentures when you were not wearing them
  • treatment was carried out by a dental technician
The amount that ACC can contribute depends on the kind of injury and the condition of your mouth, dentures, and teeth before the injury happens.

Information Required

Your dentist will need to complete an ACC42 Dental Injury Claim form. This form has more specific details about your dental injury.
Opening Hours
  • Monday
    9:00 - 19:00
  • Tuesday
    9:00 - 19:00
  • Wednesday
    9:00 - 19:00
  • Thursday
    9:00 - 19:00
  • Friday
    9:00 - 19:00
  • Saturday
    9:00 - 16:00
  • Sunday
    9:00 - 16:30
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Submitting a Claim

For more information on making a claim with ACC, please click here


Dental Treatment With WINZ

If you are on a benefit, pension, student allowance or you are on a limited income then you may be entitled to financial assistance from WINZ for urgent dental treatment. Come in and see us for a FREE WINZ quote.

If you need help with urgent dental treatment and are eligible for assistance then WINZ will generally allow up to $300.00 for your treatment which is non-recoverable (you don’t have to pay it back). They may be able to assist you with more depending on your situation.

WINZ will generally only make one payment for urgent dental treatment per year. How much you are entitled to will depend on your situation. *They may not be able to cover the full cost of treatment. You don’t have to be on a benefit to qualify for this help. You may have to pay the money back depending on your situation.

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